Exchanges/Returns

HOLIDAY RETURN POLICY

Items purchased between November 1st and December 24th can be returned or exchanged through January 31st.  Any purchases made after 24th are subject to the standard 30 day return policy (SALE Collection items are final sale).  

**Holiday purchases are still subject to the same return policy with credit going onto a gift card.**

With increased concern around lost and stolen mail around the holidays, we hightly encourage you to stay opted in to ROUTE delivery protection when checking out online.  Glory Days Apparel is NOT responsible for lost or stolen packages.  If you opt out of ROUTE, you assume all shipping risk.  If you stay opted into ROUTE and you have an issue with a package going missing or stolen you will want to contact them directly through their app or website to file a claim.  You can do that here:

https://claims.route.com/

Please do not email or DM us about orders after they are placed.  We are unable to modify or cancel orders after they are placed.  This includes shipping address updates.  Please double check your information before submitting.  

You can review our exchange/return policy here:

https://glorydaysapparel.com/pages/shipping-and-returns

* CUSTOM ONLINE EXCLUSIVE ITEMS ARE FINAL SALE.  NO REFUNDS OR EXCHANGES AS THESE ARE MADE SPECIFICALLY FOR YOUR ORDER.*

 Orders cannot be changed, modified or canceled after checkout. This includes shipping address updates. We are unable to change anything once the order has been received. Please double check your information.*

What is the Glory Days Apparel return policy?

We want you to be absolutely thrilled with your Glory Days Apparel purchase and experience so If you have questions or concerns feel free to contact us before making your purchase.

*****ALL EXCHANGES/RETURNS MUST BE COMPLETED WITHIN 30 DAYS OF PURCHASE*****

*****WE ARE ONLY ISSUING STORE CREDIT FOR RETURNS AND MAILED IN EXCHANGES*****

*Sale Collection is final sale*

      IN-STORE PURCHASES:

      Located at:

      2202 Hawkins Street, Charlotte, NC 28203

      • All exchanges/returns must be completed within 30 days of purchase.
      • This policy is in place from the date of the purchase, not date of delivery.
      • Exchanges/Returns will be not done for products that have been previously worn, washed, or damaged.
      • We cannot do exchanges/returns on items purchased through a 3rd party vendor.  
      • Glory Days Apparel reserves the right to refuse a return based on the condition of the item being exchanged.
      • No price adjustments for previously purchased items. 
      • Proof of purchase is required for an exchange/return.

      Exchange through the mail:

      * ALL EXCHANGES DONE BY MAIL WILL RECEIVE STORE CREDIT THAT CAN BE USED ONLINE OR IN-STORE (NOT INCLUDING ANY SHIPPING COSTS PAID).

      Customer will be responsible for the cost of returning products for return. 

        • All exchanges/returns must be completed with 30 days of purchase.
        • If you would like to send a return back through the mail, please log into your account here: https://shopify.com/15695393/account
        • This policy is in place from the date of the purchase, not date of delivery.
        • Returns will not be done for products that have been previously worn, washed, or damaged.
        • Glory Days Apparel reserves the right to refuse a return based on the condition of the item being returned.
        • If an item is returned in a condition that we cannot sell - we will send an invoice to ship back to customer for shipping back.  Understand that we are a small business and every single item counts.  We cannot offer free shipping back in the case of unreturnable merchandise.
        • Customer is responsible for return shipping and tracking.  Please understand we're a small business so these are expenses that add up for us.  If you have any sizing or blend concerns before ordering, please feel free to contact us.  We're happy to help make the item selection as informed as possible for you.  
        • No price adjustments for previously purchased items. 
        • In the case of a return, a store credit will be provided via email that can be used in store or online, excluding any shipping costs paid. Please allow up to 5 business days for Glory Days Apparel to receive and process your return. Shipping costs are non-refundable. Glory Days Apparel is not responsible for packages lost or stolen in transit. If you're experiencing delays in your delivery or a shipment that says "delivered" but hasn't yet, please contact the USPS to have them help you locate.  You can fill out a missing mail search here: https://www.usps.com/help/missing-mail.htm 
      • Even for exchanges, we are issuing store credit.  Once the return is received in returnable condition, we will issue a store credit that can be used online or in-store.
      • Please allow 3 business days from the date of receiving to process the store credit.
      • You may send back your purchase to this address:

      Glory Days Apparel

      Attn: Exchanges

      2202 Hawkins Street

      Charlotte, NC 28203

      Route Package Protection:

      We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.


      Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

      If you experienced an issue with your order, please file a claim with Route’s team here.

      *By choosing to opt out of Route package protection, Glory Days Apparel is not responsible for packages lost or stolen in transit.*